NJ Air Pros just saved us 30K. Our air conditioning unit stopped working during one of the awful heat waves, and we reached out to a bigger company thinking that they'd be able to fix the problem fastest. They said our entire system was broken and we'd have to replace it, and then wasted two hours out of our evening to calculate a massive quote. We decided to get a second opinion, and NJ Air Pros came out the next day. The technician was right on time, extremely efficient, and very knowledgable. Not only did he diagnose the problem quickly and explain everything clearly, but he stood in the heat and cleaned my condenser for me to see if that would help. In the end, we only needed a new fan motor and capacitor, all of which cost under 1K and was installed in under an hour. Amazing. The system works better than ever! We also asked how much a new system would cost, out of curiosity, and were given several options, all of which were lower than the first company's quote. Throughout the experience, everyone at NJ Air Pros was attentive, kind, professional, and respectful of our time. What a great company. When the time comes and we actually do need a new air conditioning system, I know who to call.
Response from the owner: Thank you Emily for trusting us. We are very happy, our technician was able to resolve your air conditioning issues and you are back to comfortable temperature at your house. We always appreciate to hear back from our customers and your review for sure put a smile on our staff this morning Thanks again for sharing your experience with NJ AIR PROS.
